January 8, 2013

Consumers & the Health Insurance Shopping Experience

Christopher Neuharth, Manager of User Experience, discusses consumer attitudes, personal choice, and their level of insurance knowledge based on Connecture’s recent consumer survey.

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Categories: Consumer engagement, Decision support tools, Defined contribution, Enrollment, Health Insurance Exchange, HIX, Innovation, Marketplaces, Plan selection, Shopping assistance, User Experience
November 30, 2012

Laying the Foundation for your State-Based Exchange

It is entirely in each State’s control and by their own design to achieve the goal of running their own Exchange with the proper technology, processes, and funding. As a result, with the variety of choices available to the State, it is important to lay the correct foundation as a starting point to achieve this end goal: a customized and appropriate State-Based Exchange (SBE).

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Categories: Best practices, Brokers, Consumer engagement, Consumer engagement, Enrollment, Exchange models, Growth, Health Insurance Exchange, Health Insurance Exchange, Health plan integration, Health Plans, HIX, Implementation, Innovation, Innovation, Plan selection, Plan shopping, Policy Administration, Quoting, Rating, States, Technology, User Experience
November 30, 2012

Health Insurance Exchange: State Choices for Health Plan Management

This document provides states with an overview of Plan Management, factors to consider when deciding whether to let the federal government or the state operate Plan Management for the Exchange, and the requirements and deadlines for implementing Exchange Plan Management within a state.

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Categories: Eligibility, Enrollment, Exchange models, Health Insurance Exchange, Health Insurance Exchange, Health Plans, HIX, Innovation, Innovation, Plan selection, Plan shopping, Quoting, Rating, Retail, Retention, States, Technology
November 2, 2012

Health Plan 2014 Preparedness Webinar Recording

Healthcare reform has brought more questions than answers, and there’s still much we don’t know. What we do know is that health plans across the nation must consider how they can prepare for these changes even as the rules are still being defined.

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Categories: Best practices, Consumer engagement, Defined contribution, Enrollment, Exchange models, Health Insurance Exchange, Health plan integration, HIX, Implementation, Private Exchange, Quoting, Rating, Renewals
October 17, 2012

State Exchanges: Next Steps

An estimated 12 million Americans will begin selecting their individual health benefit enrollment choices for the first time in October 2013, and will see effective dates starting as early as January 1, 2014. Based on the projected participation as well as the level of employer adoption, that projected number has the potential to double within a few years after the 2014 launch.

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Categories: AHBE, Brokers, Consumer engagement, Consumer quoting, Customer support, Eligibility, Health Insurance Exchange, Innovation, Plan shopping, SHOP, States
June 25, 2012

Health Plans and the Private Exchange Solution

As employers continue to show concern over the rising cost of health care coverage, they are also looking to gain current and future budgetability and predictability around their level of contribution.  This paper takes an educational look at Private Exchanges and discusses the strategy, which includes a broad array of plans, the freedom of choice, and the toolset to assist in plan selection and enrollment.

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Categories: Consumer engagement, Decision support tools, Exchange models, Market trends, Marketplaces, Private Exchange
June 13, 2012

Five Critical Factors to Successful Implementations

Choosing the right solution, the most appropriate vendor, and the best partner are only the first steps to ensuring a successful implementation and rollout of your program’s strategy. Throughout our 15 years of successful implementations of enterprise-wide software solutions for the health insurance industry, Connecture has developed a list of five critical factors for a successful implementation.

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Categories: Best practices, Clients, Health Plans, Implementation, Innovation, Partner relationship, Project approach, Success stories
June 13, 2012

Health Plans and the Private Exchange Solution

Take an educational look at Private Exchanges and discuss the strategy which includes a broad array of plans, the freedom of choice, and the tool-set to assist in plan selection and enrollment. This strategy will ease the burden of health care selection for both the employer and the employee.

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Categories: Best practices, Consumer engagement, Decision support tools, Defined contribution, Exchange models, Health Insurance Exchange, Health Plans, Innovation, Market trends, Marketplaces, Private Exchange, Release strategy, Retail, Retention, User Experience